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If you browse and use this website (www.nationalconsumerhelpline.in), you are agreeing to comply with and shall be bound by the following Terms of Service ("TOS") for use , together with our privacy policy and Disclaimer in relationship with consumer (“you”) and to this website.You may contact us by dialing toll free no. 18000-11-4000 or Short Code 14404 , send SMS mentioning your name and city to mobile number 08130009809. You can also register your complaint on mobile application "Consumer App" of Department of Consumer Affairs and website www.consumerhelpline.gov.in.Inviting companies to join hand with NCH as convergence partner. For more information - Click here. For filing complaint pertaining to companies which are not mentioned in the NCH complaint registration module list, please call toll free no.1800-11-4000 or SMS your name,city and send it to 8130009809 to enable NCH to call you back.
Skip Navigation LinksNational Consumer Helpline : Statistical Details
Statistical Details :
Statistical Distribution of Complaints Received at NCH :

• In the month of October 2016, National Consumer helpline handled 22371 cases, which includes complaints registered on the Website consumerhelpline.in as well as sms received. Out of this, 15044 calls were handled at Toll free number, which includes the 693 unique count of sms and 7321 complaints were reported on NCH Website against various companies.

• 897 emails were received (out of which 539 have been responded to). Out of 36 letters (hard-copies) received, 9 were answered.

• The NCH Website www.consumerhelpline.gov.in has registered 2,09,956 hits during the month.

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