NCH is a project of the Union Ministry of Consumer Affairs, operating from the University of Delhi.The project recognizes the need of consumers for a Telephone Helpline to deal with a multitude of problems arising in their day-to-day dealings with business and service providers.
NCH provides a National Toll Free No-1800-11-4000 (for BSNL/MTNL Users), Other users can dial-
011-27006500,27662955,56,57,58 (normal call charges applicable). SMS to 8800939717 can also be sent mentioning the name and city .
A consumer can call to seek information, advice or guidance for his queries, complaints and guidance.